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Pregnant mum forced to sit at William Harvey Hospital overcrowded by heat-related admissions

An eight-months pregnant mum had to sit on the floor of a hospital because it was so overcrowded by heat-related admissions.

Patients at the William Harvey Hospital reported seeing staff struggling to cope with the extra admissions, which left pregnant Jodie Pantrey forced to sit on the floor.

On Facebook she reported having to take her 17-month-old son to hospital, and said conditions were so cramped she was forced to sit on the floor, along with dozens of others.

The William Harvey Hospital in Ashford
The William Harvey Hospital in Ashford

Meanwhile on the hospital’s Facebook page Christine Ustabas said she was waiting in a “boiling hot” ward for her small operation, but praised the staff working in the heat. She posted: “I wish I could buy them all an ice lolly.”

Now health bosses have warned non-emergency patients NOT to go to A&E after a spike in casualties during the heatwave this week.

The East Kent NHS Trust which runs the hospital said it noticed a 5% rise in the number of patients visiting the accident and emergency department on Tuesday, when temperatures soared to over 30C.

A spokesman for the trust said that they could not establish whether rise in admissions was down to heat-related conditions, but said the rise in numbers was 5% higher than had been expected.

The spokesman said: “A&E provides a vital service for people in Ashford and we need to make sure that it is saved for serious accidents, illnesses and emergencies.

"You never know when you or your family will need this life saving service. Call 999 or visit A&E if you or your loved ones are unconscious, in a confused state, have fits which do not stop, have severe chest pain, breathing difficulties or severe bleeding.

“For illnesses and injuries which are not emergencies, please call your GP surgery first or NHS 111. Outside of normal surgery hours you can still phone your GP, but you will usually be directed to an out-of-hours service.

“Minor Injury Units and Walk-in Centres open late, until 8pm or 9pm. Minor Injury Units, for example, can treat burns, sprains and cuts.”

It's important for everyone to stay hydrated with water during hot weather, experts say
It's important for everyone to stay hydrated with water during hot weather, experts say

The trust has advised people to take precautions during any spells of hot weather this summer, and to look out for vulnerable people such as the elderly, young children, babies, and those with serious illnesses.

East Kent NHS Trust has issued the following safety advice for heatwaves:

  • Try to keep out of the sun between 11am and 3pm
  • If you have to go out in the heat, walk in the shade, apply sunscreen and wear a hat
  • Avoid physical exertion
  • Drink plenty of cold drinks
  • If you have a health problem, keep medicines below 25C or in the refrigerator
  • Never leave anyone in a closed, parked vehicle, especially infants, young children or animals
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