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Work set to start on 'barrier free' crossing at Dartford

The introduction of a barrier-free Dartford Crossing will move a step closer later this month with the start of advance construction work.

The new remote payment system being introduced from October is set to reduce congestion and ease traffic flow at the Crossing.

Instead of stopping at barriers to pay to cross, drivers will pay online, by phone, text, or at one of numerous retail outlets.

The current Dartford crossing. Picture: Steve Crispe
The current Dartford crossing. Picture: Steve Crispe

The start of those changes involves the installation of signs to help drivers understand the new system. The signage work will start on April 22 and will mostly be carried out overnight.

The system makes greater use of technology and will require changes to the road layout at the Crossing as well.

“This advance work has been carefully planned to minimise disruption to road users and so will largely be carried out overnight when traffic flows are lowest..." - Highways Agency's Nigel Gray

Highways Agency Project Director Nigel Gray said: "Some £1.7 billion is being invested into roads across the South East by 2021 and the changes we are introducing at Dartford will reduce congestion and ease traffic flow at this vital transport link.

“This advance work has been carefully planned to minimise disruption to road users and so will largely be carried out overnight when traffic flows are lowest.

“Due to the extent of road layout changes required at the crossing, the main construction work to remove the existing plazas and barriers can only start once the new payments arrangements are in place this autumn; this too will be planned with drivers very much in mind.”

The signage work will take place overnight on the A282, M25, A13, M20.

On the A1306, A2, Bob Dunn Way and Crossways Boulevard it will take place during off-peak daytime hours.

Further information will be publicised nearer the time.

Dartford Crossing.
Dartford Crossing.



Although drivers may notice changes on the roads as a result of the advance work, most of the signs will remain covered until the new payment system comes into operation.

To give prominence to the new payment arrangements and to encourage compliance, it is being given its own identity – Dart Charge.

This sign will appear at places where people can set up an account or pay, or where they can find out more information, as well as on the road signs.

From this month drivers will receive advice with their road tax reminders about the upcoming changes to the way they will pay the charge from October.

This is part of a wider public information campaign which will inform Crossing users about the introduction of remote payment and what they need to do.

Existing account holders do not need to do anything yet. They will be notified when they do.

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