Builder left without water
by Julia Roberts
A builder left without water
for more than 24 hours after a leak from a mains outside his home
has poured scorn on the utility company responsible.
Despite repeated premium rate calls
to Thames Water, Wayne Sprigg was left borrowing buckets of water
from his neighbour so he could wash and use the kettle.
The 52-year-old first lost water
yesterday morning. By 1pm he was assured by a company
representative who visited his home in Burnham Road, Dartford, that
he was a "priority" and an engineer would try to fix the problem
within four hours.
However, 24 hours later Mr Sprigg
was still awaiting an engineer - and his water supply.
Mr Sprigg said the leak from the
mains outside his home also left a 10ft wide icy puddle on his
driveway and pavement.
Mr Sprigg said since he first
reported the leak a week ago two people from Thames Water have been
out to assess the situation - one on December 7 and the second
yesterday after he lost his supply.
A spokesman for Thames Water said
today: "We discovered a leaking valve yesterday and after shutting
off the supply to stop the leak, requested that a team repair the
faulty equipment that afternoon. This did not happen and for that
"We will be attending this lunchtime to fix the problem and get
the water supply back on. We are really sorry for the inconvenience
this has caused."
By 1.45pm, Mr Sprigg was still waiting...