Published: 00:05, 26 October 2017
It is hoped that help is on its way for a large housing development in Deal which residents say has been blighted by unfinished roads, overgrown green space and closed footpaths.
Residents in and near Timperley Place are fuming with housebuilder Persimmon and want it to clean up the site.
After a visit there earlier this year, Dover and Deal MP Charlie Elphicke called a meeting with the developer on Friday.
He invited residents and encouraged them to speak out about their experiences.
Many claimed they had sent emails via the customer services department but to no avail.
Among the main concerns were the unkempt turf and green spaces, plants growing out of the drains, lack of street lighting and trees which had been left to die.
One resident said: “You tore down 40 100-year-old trees and promised as a condition of building that you’d plant new ones. You’ve planted some but they haven’t been watered and have died.”
There was also mention of work vehicles blocking driveways, dirty and unsightly bollards left in the roads and uneven roads causing damage to cars.
Families were also angry that they were not being informed when heavy duty work was to take place, leaving them concerned for their pets.
Daniel Svendsen, of Hyton Drive, was concerned about the dust and dirt.
He said: “People are constantly having to have their windows cleaned because of the dust created by Persimmon. The white parts on my house are no longer white. They’re brown. The front of my house is a different colour to the back of my house.”
He asked that the firm clean up the homes when it has completed the development.
Pam Wilson, who moved into Hyton Drive in June 2016, said: “The whole experience has been disappointing.”
She had to liaise with the builders over issues that were wrong with the property, a process called snagging.
She added: “I moved in to my dream home as a cash buyer and paid £15,000 on extras and then I had 12 pages of snagging.
“I’ve been promised things like a new front door and I never got it.
“You’ve taken away the love for what I thought was going to be my new home.”
Residents said efforts to improve things had been made in the days running up to the meeting.
The company said communication should improve after some internal changes, and action would be taken on the problems.
Construction director Steve Bray said: “Following our successful meeting on site at our Timperley Place development in Deal with Charlie Elphicke MP and local residents, we are happy to confirm our continued pro active approach to residents concerns, and work further with the local community to provide the new housing required in the area.”
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