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Bracknell House Residential Home in Capel-le-Ferne closes after damning CQC report

A home for the elderly has been shut down after repeated failings in standards.

Bracknell House Residential Home, in Helena Road, Capel-le-Ferne, consistently received the lowest gradings of "inadequate", both overall and in several sub-categories.

Care Quality Commission (CQC) inspectors said it had cancelled the home’s registration because the home had failed to improve despite warnings and was now in special measures.

Bracknell House care home
Bracknell House care home

The CQC said in a statement on its website last Thursday: “Services in special measures will be kept under review and will be inspected again within six months, as not enough improvement had been made within this timeframe.

“There is still an overall rating of ‘inadequate’. We have taken action in line with our enforcement procedure, which has led to cancelling their registration.”

The home, owned by Mr Bidianund Jaunky and Mrs Vindoo Jaunky, had high levels of "inadequate" ratings overall in categories such as safety and effectiveness following inspections last December and July this year.

The CQC took enforcement actions following the December visit and asked management to make improvements, issuing four warning notices in areas such as care and welfare, management of medicines and records.

"There is still an overall rating of 'inadequate'. We have taken action in line with our enforcement procedure, which has led to cancelling their registration" - CQC inspectors

They also found six further breaches of regulations and asked the provider to take action such as safeguarding people from abuse, staff recruitment, training and induction, consent to care, and treatment and nutrition.

By the time inspectors came back in July they found continuing problems and lack of improvements.

The report from that visit, published in September, said: “People suffered repeated falls. The service failed to recognise their lack of activity to respond to the concerns represented neglect of the people to whom they should have provided care and support.”

The report said one person had fallen 18 times, 17 times unwitnessed. After six falls that resident was moved closer to staff but the inspectors added: "Despite further falls the risk assessment was reviewed and annotated ‘no change’."

They added that medication was not safely managed and people were endangered because fire detection and prevention equipment were not up to date.

The inspectors found other inadequacies, in mental capacity assessments, training and care plan records, adding: “Medicines were not always suitably managed or recorded and risk assessments and instructions about when some people received medicines were not always in place.

The report summed up: “The overall rating for this service is ‘inadequate’ and the service is therefore in special measures.”

Brackness House had the worst gradings of "inadequate" overall in the categories of safety, effectiveness and leadership following inspections last December 17 and 22.

It also was also given the second worst grading of "requires improvement" for care and responsiveness.

Inspections on July 16 and 17 showed a worsening situation where the sub-category of responsiveness fell from "requires improvements" to "inadequate".

All other gradings remained as bad as in December.

Brackness House was a residential home for 22 elderly people although there were 13 when inspectors turned up that summer. Mrs Jaunky was the registered manager.

Mr and Mrs Jaunky could not be reached for a comment.

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