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NatWest confirms closure in Hythe

A bank is withdrawing its services from a town after a record decline in people using the branch.

NatWest in High Street, Hythe, will close its doors for good on Wednesday, May 31 next year, it has been confirmed today.

It follows the closure of the Cheriton branch last year - and now residents will have to get to Folkestone town centre to use the bank.

Natwest in Hythe. Picture Wayne McCabe

Natwest in Hythe. Picture: Wayne McCabe

In a statement from NatWest, it said that Hythe had experienced a 32% drop in people walking in and using the services. 

But 42% of people are turning to online services, which have increased by 400% nationally.

A spokesman for NatWest said: "We are communicating with our customers affected by the closure and proactively contacting vulnerable and regular branch customers.

"We have listened closely to feedback from communities and have extended the time between announcing our decision and the branch closure to six months.

"This has been done in order to ensure our customers have time to consider the right banking options for them.

"We know that not all of our customers are comfortable and familiar with using online or mobile banking, so we have created a new specialist task force of digital experts who will be dedicated to supporting our customers with training and support with digital skills."

Will you be affected by the closure of the Hythe branch? If so, we'd like to hear from you. Please email folkestoneexpress@thekmgroup.co.uk or phone 01233 895801.

 

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