Published: 19:00, 18 March 2017
A pub landlord launched a bold defence of his venue when he came across a one-star Facebook review from an apparently happy customer complaining her wine was 'too sweet.'
He faced criticism for his brusque manner and admitted he never should have got into an argument with the reviewer but it made us wonder what things Kent's diners had revealed online.
So here's the top 10 food fails. It's not for the faint-stomached and let's say a glass of 'too-sweet' wine is the least of your worries.
1) They told me the chicken was meant to be red
After waiting an hour-and-a-half this man was looking forward to hot, tasty chicken. That should be hot, tasty, white chicken. He added: "I called up they said that it was meant to be red."
2. When your complaints list is so long, so you have to photograph it
And they say the USA does large portions. One Kent venue soon dispelled that. The reviewer was good to her word when she wrote: "I will add a photo of the issues as there are to many to mention."
3. Looking at a review several times and still not being sure what someone ordered
This came from a take-away. Beyond that we've no idea what happened here. The reviewer ordered a pizza and a dessert, adding: "It came un- cooked and way too much sauce on the pizza and cheese wasn't melted properly."
4. Not getting value for money, eating out
This woman said: "Paid almost £10 for this burger, safe to say it wasn't worth £3."
5. Not getting value for money, but not realising until you get home
After paying £8 for a 'double pie and mash' you can imagine this lady clutching the hot, steaming box and feeling quite good about life. That soon evaporated.
6. Trying to order something a bit different - and being disappointed
'Gobsmacked' was how this family described their dessert order. And that their crepes tasted like 'greasy rubber.'
7. Waiter, there's a hair in my food
Ok, we might have lied about the waiter bit, but look very closely and you can see a long, black hair nestling in this pizza. And, unfortunately, so can tripadvisor readers.
8. Undercooked orders
Be honest, if this image popped up on a David Attenborough programme, you'd think it was some creature from the deep. It's not, it was meant to be a garlic dough knot. More dough not, perhaps.
9. Split sauces
Little foil parcels usually mean a tasty curry or Chinese. Sadly for one takeaway lover, they offered up a split Raita and a soggy poppadom after more than an hour's wait.
10. The thing is, it's all subjective
This picture explains a lot. We've not named the businesses quoted above as we feel it would be unfair as we cannot give the full picture of everyone's experiences. These are just examples of things which may have gone wrong. Many of the venues above also have customers who enjoyed their food and rated the service. Perhaps if you've had a good experience, maybe give a shout out to the staff. We think they'll appreciate it.
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