Record number of trains run on time
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by business editor Trevor
Sturgess
More Southeastern trains are running on time than ever before,
according to new figures.
Network Rail, the track management business, recorded that 91.6%
of all the operator's trains arrived at their destination on time -
the best achievement since the industry set up the public
performance measurement system.
Punctuality rates for both high speed and traditional services
are combined in the new figures.
At the same time, Southeastern and Network Rail are forming an
alliance with the aim of boosting efficiency and speeding up
improvements to passenger services.
They claim that streamlined decision-making and a more
passenger-focused operation will be achieved at lower cost.
Charles Horton, Southeastern's managing director, said the
latest punctuality figures were a great achievement, but there was
still a lot more to do.
"This is just one target and we need to continue to make
improvements so that passengers can continue to travel by train on
a reliable service," he said.
The new alliance - one of several that Network Rail has signed
with operators - "formalised" an already close working
relationship.
Fiona Taylor, Network Rail's route managing director for Kent,
said: "Working more closely with the train operators, with decision
making devolved to the front-line and better aligned incentives
will, I believe, bring substantial benefits.
"The alliances will deliver a better service for passengers and
freight users and at lower overall cost to the taxpayer."
Does your train run on time? Add your comments below.
Wednesday, January 25 2012
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