Business Blog: Customs cock-up
If HM Revenue and Customs have made such a cock-up of their
computer system, they should apologise and move on rather than
embark on a costly bureaucratic exercise.
I guess those taxpayers in line for a payout will be pleased,
but not those facing a swingeing £1,400 bill. And the net gain for
the Treasury after all the payments and repayments is
negligible.
If your garage came to you a year after servicing your car and
asked you for more money, you would understandably tell them where
to go.
I suspect a few taxpayers will say the same to HMRC.