Postal strike delivers boost to courier firms
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The latest
mail strike has meant a boom for Kent’s private postage and parcel
companies.
West Malling-based Post and Packing
Warehouse has reported a massive surge in interest from desperate
businesses who need to find a way round the on-going industrial
dispute.
"We have had a 175 per
cent increase in the number of enquiries as well as a huge
surge of traffic to our website with 350 new unique visitors this
month," said director Samantha Anderson.
"Because of the time of year, many
businesses owners have asked us to post their VAT returns to ensure
they don’t incur a £100 fine. Aside from that, we have also seen
many new faces in the shop enquiring if we can offer permanent
alternative solutions to Royal Mail; whether it is for invoicing or
product dispatch.
"Some business owners are so
disenchanted with Royal Mail that they will now do anything to
place their business elsewhere. It is a very sad state of
affairs."
And Mrs Anderson, who still
believes Royal Mail plays a vital role in keeping the postage
system running, fears the dispute will sound the death knell for
the organisation as we know it.
"I would say they aren’t just
shooting themselves in the foot; they are digging their own
graves," she said.
"It seems to me that the
communication from the management to all members of staff has been
exceedingly poor for a considerable amount of time; otherwise I
cannot believe industrial action of this type would have been
implemented so intensely if the management had a better grip on
communicating with their staff. Even now, it seems that no one
among the actual postal staff has any idea what is happening."
Friday, October 30 2009
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