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Thursday, May 24 2012

Order restored at Priestfield as Gills fans dash for Wembley tickets

Let the queuing begin...

Order seemed to be restored at Priestfield on Saturday after the chaotic scenes in the first few hours of tickets for Wembley going on sale on Friday.

The majority of season ticket holders secured their places at the home of football on Friday - which meant people who left it until Saturday morning were waiting for around an hour at the most.

That was in stark contrast to the previous day when a mad dash for play-off final tickets left supporters queuing for several hours.

Season ticket holders grouped together requests - with some buying for up to 150 fans in one go for the clash with Shrewsbury next Saturday.

Preistfield laid on more staff to deal with the rush, a measure which slashed queuing to two hours by late afternoon, according to Gillingham's chief executive Mark Jones. At its height, fans were forced to wait up to six hours for the sought-after passes.

Mr Jones described the reaction as "overwhelming", and said it was unacceptable that people had had to queue so long.

He said: "It always overwhelms us. You try to judge it, but we are so pleased people want to support Gillingham at Wembley."

Audio: Chief executive Mark Jones tell of the steps taken to beat the queues

A total of 38,000 tickets have been released to Gillingham, and Mr Jones believed they would soon all be sold - with no further tickets available after that.

Fans not holding season tickets will be able to buy match tickets from 3pm on Saturday. The queuing time is expected to go up then.

Chairman Paul Scally would even be manning the phone lines, Mr Jones said.

Friday, May 15 2009

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  • M Johnson. wrote:

    Tickets for Wembley.

    Just spent 3 hours trying to get through for tickets.Scully you must have known, problems in the past!!.More money in your pocket,not enough staff on the phone WONT BE PHONING AGAIN STICK YAH TICKETS.

    16 May 2009 6:02 PM

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  • annon wrote:

    gills tickets

    hiya, just a note to say the majority of ppl waiting for tickets were absolutely brilliant.
    I really do wish though that the comment wasnt made about stewards allowing ppl to jump the queue, if you were there which u must have been to witness this yes it did happen. But I can assure you that we did our best to avoid conflict which is why rather than chase the 1's that sneaked through we did our best to keep the remaining fans happy. There were at 1 point 2 of us to deal with the numbers in the stands, it would therefor be silly of us to look for trouble by confronting ppl. Thanks to the hundreds of you who came along and made a very long busy day go quicker for us n for being so patient.

    16 May 2009 11:53 AM

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  • Mr Parker wrote:

    Gills tickets


    I queued for almost 6 hours today for tickets. The same happened in 99 and 2000 for the Man City and Wigan playoffs and the Arsenal cup game a few years back. There were 5 members off staff selling tickets for most of the morning apparently to cater for possibly over 10,000 ticket sales. Commonsense would say that that wouldn't be enough - surely the club should have learnt lessons from the previous disasters?

    Maybe Messrs Scally and Jones, rather than trying to spend as little money on employing staff as possible and concentrating on selling merchandise such as jester hats and made-for-the day T-shirts should start thinking that this is an opportunity to impress up to 40,000 people with how well run the club is? Surely, that's better business sense than doing things on the cheap for a quick buck.

    Maybe, Messrs Scally and Jones would like to check out the following website?

    https://www.ticketzonebooking.co.uk/index.cfm?f0308226d50edae77465316f246571164a10&action=shop.eventVenues&int_EventID=424&bit_SignOn=0&str_EventAddOn=shrews.cfm

    15 May 2009 11:34 PM

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  • Sirau wrote:

    Gills Tickets

    Took me five hours to get Tickets.
    Arrived at 8.20 am with about 230 people in front.
    Purchased tickets at 1.15 pm.
    Stewards allowed people to jump the lines and little organisation existed.It was a disgrace.

    15 May 2009 6:31 PM

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