SeaFrance customers to get compensation
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Customers of stricken ferry firm SeaFrance are to be
refunded for unfulfilled bookings.
That is the promise as SeaFrance issued a statement today
following its full liquidation in the French courts on January
9.
It comes after weeks of wranglings
over its future. Several bids to buy it out, including one from the
workers, failed and it finally ceased to trade last week.
But sailings for Calais had already
been suspended.
In a statement released today
SeaFrance said it had always respected its obligations to its
customers and regretted not being able to fulfil any outstanding
customer bookings.
It added: "The company has set up an
automatic refund process for all current bookings and customers
will be contacted about this process by email within 24 hours.
"Customers’ bank accounts will be
credited with a full refund as soon as possible."
It said the staff of SeaFrance were
grateful to their loyal customers, and hoped passengers would be
able to make alternative travel arrangements.
Tuesday, January 17 2012
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