Protecting your privacy and your personal data is an important
aspect of the way KM Group create, organise and implement our
activities on and off line.
KM Group's activities are also governed by the provisions of the
Data Protection Act 1998, which you can access at www.ico.gov.uk.
Who we are
the KM Group, and in particular Kent Messenger Limited, (registered
company number 505554) and KM Radio Limited (registered company
number 4175828), both companies registered address is Messenger
House, New Hythe Lane, Larkfield, Aylesford, Kent, ME20 6SG.
References to "our sites" or "the Websites" are the websites
that the KM Group operates and specifically these are:
Kent Messenger Limited
KM Radio Limited
Our websites contain links to other sites operated independently
of the KM Group, which provide information or services. There are
also third party sites which provide services on our behalf. None
of these websites are controlled or operated by the KM Group and
above. You will generally be able to tell whether this Privacy
that page of the site. By your use of our websites and/or the
submission of personal information to us, you consent to the use of
your personal information on and subject to the terms of this
The information we may collect via the Websites may include:
- Any personal details you knowingly provide us with through
forms and our email, such as name, address, telephone number
- In order to effectively process credit or debit card
transactions it may be necessary for the bank or card processing
agency to verify your personal details for authorisation outside
the European Economic Area (EEA). Such information will not be
transferred out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails
we send you (if you select to receive email updates on products and
- Your IP address is a string of numbers unique to your computer
that is recorded by our web server when you request any page or
component on the Websites. This information is used to monitor your
usage of the Websites.
- Data recorded by the Websites which allows us to recognise you
and your preferred settings, this saves you from re-entering
information on return visits to the site. Such data is recorded
locally on your computer through the use of "Cookies". Most
browsers can be programmed to reject, or warn you before
downloading cookies, information regarding this may be found in
your browsers "help" facility.
You can access the Websites and browse through certain parts of
the Websites without disclosing personal information. However if
you wish to use certain services offered on some of the Websites or
obtain certain information made available by us, you may be asked
for information such as name, email address, residential address
and post code.
If you choose not to provide the information requested, you may
not be able to use the service that has been offered or obtain the
information you seek. We may also collect information that is
provided as part of our registration, orders, surveys,
competitions, and promotions and other communications with us. We
will collect your personal information only with your knowledge and
What we do with your information
Any personal information we collect from the Websites will be
securely held and only used in accordance with the Data Protection
Act 1998, and other applicable laws. The details we collect we only
be used for:
- Where you have ordered goods and services from us and we need
to complete the purchase or provide the after sales service, and we
may need to pass your details to another third party organisation
to supply/deliver products or services you purchased and/or to
provide after sales service) but we will ensure that this
information is dealt with securely in accordance with the Data
Protection Act 1998.
- In other cases where you have provided your personal
information, including email address and you have given us
permission through the opt-in /opt-out questions we will send
information to you on other products and services, and if you have
given the relevant permissions we will ask third parties to do this
as you have requested.
IP addresses for the purposes of ensuring we understand your
personal preferences and tailor your experience to the Websites
using these preferences and also analyse user trends and patterns
to improve the Websites. In respect of IP addresses we need this
information for site administration and collecting aggregate
information about visitors to the Websites.
KM Group has implemented appropriate technical and
organisational measures to protect personal information under its
control from unauthorised or unlawful processing and against
accidental loss or destruction or damage. However, KM Group cannot
guarantee or insure the security of any information that is
transmitted over the internet or that loss, misuse or alteration of
data so transmitted will not occur.
The personal information which you provide to KM Group is stored
in secure databases on our servers. The security of your personal
information is also your responsibility. We recommend that you do
not provide any passwords to anyone. Nor does KM Group believe that
you should provide any personal information when you are using the
internet if you are not comfortable in doing so. KM Group will
never ask you for any of your passwords or any other personal
information in an unsolicited telephone call.
Websites. Cookies are pieces of information that a website
transfers to your computer's hard disk for record keeping purposes.
them to provide useful features for their customers. Most browsers
are initially set to accept Cookies. If you would prefer, you can
of certain websites (which may include the websites), will not
operate properly if you do not accept the Cookies sent by it.
Additionally, KM Group may associate the information stored in a
user's Cookie with other personal data and information that the
user has provided to KM Group. Advertisers and business partners
that you access on or through the Websites may also send you
Cookies. KM Group does not control these Cookies.
When you visit any of the Websites your IP address will be
automatically logged with KM Group. Your IP address is the number
which is assigned to your computer when you access the internet.
Your IP address can be used to identify your computer and your
point of access to the internet.
Changing and deleting your personal
You are entitled to change, update, amend and delete any
personal information that KM Group has about you. Please keep in
mind that this may mean you are unable to access and user certain
services and information provided on the Websites.
You have the right to request a copy of any information that KM
Group has about you. In order to receive such information please
send your contact details including address and payment of £10 to
cover administration expenses to the address in How to Contact us
How to contact us
practices of KM Group, please contact us at:
New Hythe Lane
Kent ME20 6SG
Tel: 01622 717880
Fax: 01622 719637