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She said: “Christmas Day was spent upstairs; myself, my husband, my two children and six dogs were on the first floor of our cottage.
“We had absolutely nothing to eat, nothing to drink apart from a few snacks we managed to save from the kitchen because when we tried to get down the stairs literally the whole of the bottom floor was just over waist deep in water with our furniture floating about.
“The only people we saw on Christmas Day were a couple of volunteers going up and down on the river just to make sure everyone was OK, but nobody official at all. It really was bad.
“I can’t even believe what we’ve gone through. A few days on and it just seems so surreal as to actually what happened and what it looked like when I was looking out my window on Christmas Day.
“We had nothing, absolutely nothing. We tried to get through to the council, but everyone was on holiday. The Environment Agency said they couldn’t help us. We were literally abandoned.”
Mrs Olivares, who went four days without power over Christmas, challenged the Prime Minister on his visit to the village on Friday to complain about the lack of efforts made by the council.
She said: “I confronted David Cameron and since then everything has gone crazy around here. I can’t fault the people that work for the council because they have been absolutely fantastic.
"The power company was very good as well; they tried to get everybody back on to the electric as quickly as possible.
“If he [David Cameron] hadn’t turned up I don’t know what would have happened. Our local councillors were next to useless. That’s the way, not just myself, but a lot of the villagers think.”
Mrs Olivares also said neither the Environment Agency nor insurance companies were providing dehumidifiers or heaters to affected homes, and is now worried it will take ages for houses to dry out.
She added: “Last time this happened, the Environment Agency were supplying people with dehumidifiers and heaters. But apparently they don’t do that any further. Our insurance company won’t pay for them.
“Without dehumidifiers, without heaters everyone’s homes are going to stay damp.
Mrs Olivares's outburst comes as Kent Police Commissioner Ann Barnes praised the community spirit shown by residents in the affected areas.
“The only people we saw on Christmas Day were a couple of volunteers going up and down on the river just to make sure everyone was OK, but nobody official at all. It really was bad" - Ericka Olivares
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