Published: 00:00, 21 May 2014 |
Updated: 08:18, 22 May 2014
Improvements need to be made at Maidstone Hospital to ensure people's health, welfare and safety are not put at further risk, inspectors have said.
In an unannounced visit to the Hermitage Lane site the Care Quality Commission found action was needed in three out of four areas, including staffing, the care and welfare of patients and assessing and monitoring the quality of its service.
The only area which did not need action was in the consent to care and treatment, although in this area, inspectors observed that while patients were asked for their consent sometimes it was not until they were on a trolley waiting to be wheeled into theatre.
On one ward, they found a patient with infectious vomiting and diarrhoea who needed to be in isolation was being nursed in a bay with other patients because a side room was not available.
Inspectors found children were well cared for during normal working hours, but provision at A&E was not always appropriate. They also found that although there was a paediatric resuscitation team on hand during normal hours, there was no paediatrician at the hospital out of hours, and that one had to be called from home if there was an emergency.
Only one paediatric emergency nurse practitioner was employed at the hospital, which meant not all shifts were covered.
They also found that surgeons and consultants travelling between the trust's two sites, at Maidstone and Pembury, meant they were often late or not available and so junior doctors had to cover.
But patients interviewed were positive about their care and treatment.
Dr Paul Sigston, medical director, said: “We welcome many areas of this latest review that identify good clinical practice, positive patient comments and opportunities which we are quickly addressing with the CQC to improve patient care. We are also clarifying some incorrect assumptions within the report that do not accurately reflect actual standards of patient care that we can evidence at Maidstone Hospital.”
"The trust is sending the CQC further evidence, as part of an action plan, to both address these assumptions and quickly complete improvements where moderate actions are required on three standards."
He added: “Our hospitals are very safe. We have good mortality rates, positive patient feedback, high quality outcomes and excellent infection control. We are also improving in all of these areas and this is evidenced through robust local and national safety and quality indicators.”
Every morning at 10am we play you an hour of tunes from the 90s. We call it, #WeLoveThe90s.
Play 'Say It' with Garry and Laura on kmfm Breakfast and you could win £1,000!
Wake up to kmfm Breakfast with Garry and Laura - it's Kent's alarm call.
Your No1 guide to getting married in Kent. From dresses to discos and venues to veils, we've got everything you could possibly need for your big day
Education, Training & Childcare is a special supplement published by KM Media Group four times a year. Click here for latest e-edition.
A guide for your future. For year 11 students in Kent and Medway. Click here for the e-edition.
Get the latest food and drink news, recipes from some of the nation's top chefs plus updates from Kent's vineyards and breweries.
Search in your local area to find your perfect partner in Kent, with FreshStart Dating!
PLUS, register for free!.
Read our pick of the best holiday destinations. Whether its a weekend break, or something a little bit longer, we have reviewed a wide range of holidays.