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From mess to makeover - landlady Wendy Gilbert gets help from Call the Cleaners TV team

By Chloe Holmwood

Landlady Wendy Gilbert was confronted with the mess when she went to reclaim her three-bed home in Invicta Road, Sheerness, in March.

The banister had been ripped off the stairs and dumped in the middle of the living room; there was broken glass on the floor; doors had been kicked off; the bathroom sink had been smashed; toys and rubbish was strewn everywhere and ketchup had been squirted on walls.

Wendy Gilbert's home was trashed

Wendy Gilbert's home was trashed

Grandmother Mrs Gilbert said: “When I looked inside, I can only describe my feelings as total amazement and horror.”

After seeing the story on our website, ITV sent specialist cleaners in to help with the clean-up, as part of a new series called Call the Cleaners.

Mrs Gilbert said: “They took the bulk of stuff out and cleaned up and then we went in afterwards to decorate.

“They did it all free of charge. They were just superb.”

Three months on, the house has been turned around and new tenants have since move in.

Mrs Gilbert, who has three properties on the Island and two in Sittingbourne, said the whole process had been hard work.

The team from Call the Cleaners helped out

The team from Call the Cleaners helped out

“There was a lot of rubbish to get rid of, we had to redecorate , put the new stairway and banisters in, completely rip out the
carpet and replace a few windows.

“A new kitchen has also gone in including a new oven and hob, because they were just disgusting, and a new bathroom sink and toilet. It really did look lovely afterwards.”

Mrs Gilbert, who lives in Sittingbourne, said it cost £15,500 to do the repairs and she lost three months’ worth of rent.

On what she had learned, she said: “It’s disheartening that somebody could do that sort of damage to someone else’s property.”

She added: “One thing I am grateful for though is all the support that I’ve had from everybody.”

Police are investigating. Anyone with information should call 101, quoting XY/011569/17.

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