Published: 00:01, 28 February 2017
An online shopper says she is fed up with a supermarket delivering perishable foods with little time left before the sell-by dates.
Tracey Vincent, 46, from Stanhope in Ashford, said she regularly buys up to £100 worth of groceries from Tesco.
But her mood soured after repeatedly being sent items such as yoghurts and bread with little time left to run on the sell-by dates.
She said: “It happens nearly every week and it’s a little bit iffy. I know it’s only £1 but at the end of the day it is being delivered late at night, if it has a late sell-by date the price should be reduced.
“They say that is from the bakery, but they do have an option about what bread they send, they have to choose, and it should have two or three days grace.”
Ms Vincent said she has also had problems with items such as chicken breasts, and problems with suggested replacement items.
She said on one occasion she had tried to order peaches, but was instead sent a small packet of dog food.
She added: “I think customers should be given a choice. Quite a lot of people who are getting online shopping delivered will be eating for a whole week. I’ve stopped shopping with Tesco now.”
But Tesco says customers can ensure they get good dates on their groceries, and its website states pickers aim to provide the longest expiry dates in store.
On its website the company states: “We always pick products with the longest expiry dates in the store. Our vans also have fridges and freezers to make sure the products you receive are as fresh as we can deliver.
“We’ve given some items a product life logo to help you plan your meals. So if you buy a product with ‘3+ days’ and receive this on a Friday delivery, this should still taste great on the Monday!
“Of course, when your shopping arrives, if you’re not happy with a product for any reason, you can just hand it back for a full refund with no questions asked.”