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Canterbury woman paid £6,000 after dentist at Chopra & Associates fails to spot tooth decay and infection

A woman left in excruciating pain after her dentist failed to spot horrendous tooth decay has been paid £6,000 in an out-of-court settlement.

Lena Bayfield, from Canterbury, was struggling to talk or sleep and was embarrassed to socialise due to bad breath brought on by a nasty infection.

Lena Bayfield has been paid 6,000
Lena Bayfield has been paid 6,000

Her dentist, Dr Mohamed Tumusiime, from Chopra & Associates in Military Road, carried out a filling at one of her first check-ups and later let her believe her teeth were fine - despite x-rays clearly showing otherwise.

Concerned over the emergence of painful toothache, Ms Bayfield booked another appointment and was seen by another practitioner as Dr Tusmusiime was unavailable.

"The dentist took an x-ray and I was told there was an issue with my filling and that I had severe decay at the tooth - I couldn’t believe it," she said.

“The faulty filling and decay had been left so long they had caused a very painful infection which led to further problems for my other teeth and gums. I just didn’t understand why Dr Tumusiime had never done anything about it."

Ms Bayfield, 36, was referred to a specialist who was shocked at the state of her teeth and recommended root canal treatment, as well as fillings for other teeth.

An x-ray showing the damage to Ms Bayfield's teeth
An x-ray showing the damage to Ms Bayfield's teeth

She now needs extensive corrective treatment and will lose her tooth in the near future.

"I was also given antibiotics to help with the infection that was making my gums so painful. I was struggling to talk or sleep," she said.

"The problems were also causing a bad smell from my mouth, which meant that I didn’t want to socialise with anyone. It was so embarrassing.”

Analysis of Ms Bayfield's dental records revealed that Dr Tumusiime had failed to spot and treat decay that was visible in x-rays, leading to excruciating toothache.

Dr Tumusiime, who describes himself as a "passionate cosmetic dentist who loves to make people smile again", had been Ms Bayfield's dentist between 2013 and 2019.

'I was struggling to talk or sleep...'

Ms Bayfield contacted the Dental Law Partnership to take on her case, with Dr Tusmusiime paying £6,000 in an out-of-court settlement.

He did not admit liability.

Kyle Padley, of the Dental Law Partnership, said: “The distress and pain our client has experienced was completely unnecessary. If the dentist had carried out adequate treatment in the first place, her problems could have been avoided.”

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