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High Meadow Nursing Home in Canterbury fails another CQC inspection

By KentOnline reporter

A troubled care home with a history of failing inspections has again been rated inadequate by the Care Quality Commission.

It follows the latest visit to the High Meadow Nursing Home in Old Dover Road, Canterbury.

The home has previously been rated inadequate and just last year was still considered to 'require improvement'.

High Meadow Nursing Home
High Meadow Nursing Home

But following the inspection in March this year, a recently published report says it is inadequate again and back in special measures, with the CQC considering cancelling its registration.

Among the problems identified by inspectors was a lack of staff leading to clients being left waiting for help and support.

They also noted the building was not designed for people who live with dementia and not well maintained or always safe.

While relatives, visitors and staff spoke positively about the registered manager, inspectors considered the home was not well-led with the provider, Veecare Ltd being blamed by residents who told inspectors their concerns were not listened to.

Operators Veecare Ltd did not respond to a request for comment.

Read more: All the latest news from Canterbury

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