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Ice cream parlour in Herne Bay apologises for opening announcement during coronavirus outbreak

An ice cream parlour has apologised after it faced a backlash for announcing it would open this weekend during the coronavirus pandemic.

Makcari's in Herne Bay posted that its ice cream window would be open today on what is forecast to be a "scorcher".

Makcari's posted this announcement on its Instagram page - but it was later deleted
Makcari's posted this announcement on its Instagram page - but it was later deleted

The post said: "It's set to be a scorcher this weekend!

"If you're coming down to the seafront for your daily exercise and fresh air, we will be open for take aways only from 9.30am until 7pm.

"Fish and chips and ice cream window will be open... stay safe.. stay 2 metres apart."

It prompted negative comments from customers - who are being advised to stay at home to stop the spread of Covid-19 - and was quickly deleted.

The business has since posted an apology stating it was a technical error.

Hassan Hassan has apologised for the error Picture: Paul Amos
Hassan Hassan has apologised for the error Picture: Paul Amos

Hassan Hassan explained to KentOnline that the post was automatically scheduled by a company which he employs to maintain his online sites - although he would not divulge the company name.

The post said: "Apologies if our Instagram post offended.

"This was a computer generated post that had been pre-set to announce the school holidays - summer celebrations - Easter.

"During this bout of good weather we encourage EVERYONE to stay at home, stay safe and save lives.

"Our offer of free fish 'n' chips to all NHS staff and Emergency Services continues between the hours if 12-6 today and tomorrow."

Makcari's in Central Parade is still offering free fish and chips to all NHS and emergency service workers Picture: Paul Amos
Makcari's in Central Parade is still offering free fish and chips to all NHS and emergency service workers Picture: Paul Amos

He added that the firm had experienced a similar error for a Mother's Day announcement.

Mr Hassan said: "We've issued an apology. Sometimes you just have to hold you hands up."

Read more : All the latest news from Herne Bay


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