Training firm Mainstream Group in Sittingbourne marks 20 years by strengthening ties with the Armed Forces

Turning a steering wheel left when you want to turn right is confusing but the instructor smiles patiently as I bump into another pallet learning to drive a forklift truck.

Mainstream Group has welcomed clients and the media to its headquarters in the Eurolink Industrial Estate in Sittingbourne for an open day to celebrate 20 years in business.

Every year it teaches 4,500 ex-military, former prisoners and jobseekers how to drive articulated lorries, cherry pickers and other vehicles.

Georgia Eve takes a change from her usual role as an administrator at Mainstream to try out fork lift truck driving with instructor Charles Osmond during the open day
Georgia Eve takes a change from her usual role as an administrator at Mainstream to try out fork lift truck driving with instructor Charles Osmond during the open day

Its training also covers apprenticeships, warehousing, construction and streetworks, with clients including Brakes, Kimberley Clark, DS Smith and UK Mail.

It launched in a building across the road from its present site, where it has been for 12 years.

Its training director Mike Smith is the only remaining member of staff from its opening day, having co-founded the firm as a training centre for forklift drivers with his friend John Casey and John’s mother Gill.

“It was a good time,” he said. “We were very driven and totally committed to Mainstream. We were entirely focussed.

"It cost personal relationships and led to divorces. We lived and breathed Mainstream. It was a family more than a company.”

Instructor Kevin Dardis and prison governor Ian Whittle during the open day
Instructor Kevin Dardis and prison governor Ian Whittle during the open day

In a short time the company’s turnover grew to £14.5 million but after John and Gill’s decision to exit the firm, the trio sold their stake in a management buyout to managing director Mark Smith and a group of investors in 2015.

“It was very upsetting,” said Mike. “We had tears. John and I have gone through everything together. We thought we would retire together but we didn’t for health reasons.”

The new management team has big goals for the firm.

“They are lovely people, “ said Mike. “I have all the time in the world for them. When you get fresh blood in the business with investors you’re going to expand.”

Managing director Mark Smith had been involved in the business for 15 years as its finance director.

He said: “Mainstream has always been a successful company but it had lost a bit of its sparkle. It probably needed a bit of new direction.”

The new team quickly invested £250,000 in refurbishing the premises and training staff.

As a result, the firm has doubled its number of military contacts, which it cemented by signing the military covenant with Commanding Officer Lt Col John Hanson MBE on its anniversary open day.

Managing director Mark Smith, left, and company co-founder Mike Smith celebrate Mainstream's 20th anniversary
Managing director Mark Smith, left, and company co-founder Mike Smith celebrate Mainstream's 20th anniversary
Managing director Mark Smith, left, signs the military covenant with Commanding Officer Lt Col John Hanson MBE
Managing director Mark Smith, left, signs the military covenant with Commanding Officer Lt Col John Hanson MBE
Chris Price learns to operate a cherry picker
Chris Price learns to operate a cherry picker

The firm employs seven reservists and 46 armed forces veterans.

“They make good trainers,” said operations director Phil Linehan, a reservist himself.

“They bring leadership and trade skills. They have a lot of transferable skills and we value that.”

Mainstream is the sole provider of lorry training for newly recruited soldiers in the UK. The success has helped the company create more than 30 jobs and double the number of people it trains.

L Cpl James Hamilton of the Royal Electrical and Mechanical Engineers coaches Mainstream's Melanie Baker on the controls of an army recovery vehicle during the open day
L Cpl James Hamilton of the Royal Electrical and Mechanical Engineers coaches Mainstream's Melanie Baker on the controls of an army recovery vehicle during the open day
L Cpl James Hamilton of the Royal Electrical and Mechanical Engineers coaches Mainstream's Melanie Baker on the controls of an army recovery vehicle during the open day
L Cpl James Hamilton of the Royal Electrical and Mechanical Engineers coaches Mainstream's Melanie Baker on the controls of an army recovery vehicle during the open day

It has plans to open a similar size training centre in Ashford and turnover is approaching £20 million.

The company does a lot of work with prisons including HMP Standford Hill on Sheppey and works with 800 people a year from the jobcentre.

Mike said: “There are not many companies that can train these people. We are giving them prospects. They have made a mistake and done their sentence and want to make a go of it.

“If we give them an opportunity and they take it.”

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