Home   Kent Business   Events

Kent Business events

Managing Conflict

Conflict can be so difficult to handle if you don’t have the right tools and techniques. The course raises delegates understanding of the background to conflict and the contribution they can make to either calming or escalating a confrontation. During the course, delegates will learn and practise key skills to build their confidence and to maintain composure while de-escalating customer conflict.

£50 per delegate.

Follow us

Like Us on Facebook

Most popular

Kent Travel News

Close This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies.Learn More