Train passengers are facing hours of disruption after a vehicle hit a bridge.

All services were initially suspended between Sittingbourne and Faversham while Network Rail staff were brought in to inspect the damage.

Officials have since confirmed it is safe to resume services, but said: “Disruption will likely continue for the next few hours”.

Scroll down for video

The accident happened at around 6.25pm and some passengers have been put on a replacement bus service.

Witnesses say around 50 people are currently stranded at Faversham station.

To help minimise disruption, passengers will be accepted on the High Speed line between Ashford and St Pancras.

Meanwhile, disgruntled rail passengers in Kent could be set for an improvement in the way their complaints are handled.

The independent rail complaints service today launched a service allowing customers to appeal their rail concerns.

But will make any difference train services?