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Is there any point in travel agents now?

Dozens of people in Kent have lost their jobs and holidaymakers have been left thousands of pounds out of pocket as Thomas Cook collapsed this morning. The company went bust after more than 170 years of trading and the government now plans to repatriate more than 100,000 people back to the UK.We asked shoppers in Medway if there was any point in travel agents now that more and more people book their holidays themselves online.

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