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OM Centre in Wood Street, Sheerness, given new rating by Care Quality Commission

A Sheppey medical centre ordered to improve by regulators has been rated 'good' in all areas.

The Care Quality Commission (CQC) placed the OM Centre in Wood Street, Sheerness, under scrutiny after raising issues with its leadership during a routine visit in January.

When inspector Dr Rosie Benneyworth returned last month she found the practice had completed a "comprehensive action plan" and upgraded that rating.

OM Medical Centre in Wood Street, Sheerness has had its CQC rating upgraded
OM Medical Centre in Wood Street, Sheerness has had its CQC rating upgraded

It was already deemed 'good' in all other areas - for being safe, effective, caring and responsive.

In her report, which has only just been published, Dr Benneyworth said: “The practice had made significant improvements and met the legal requirements.”

She praised the centre for providing care which kept patients safe, for having a clear vision for the future and having sufficient staff with appropriate skills.

Previously the practice had been criticised for having a lack of systems in place for identifying, recording and managing risks - particularly related to fire, infection control and access to emergency medicines.

The centre did not have a clear procedure to ensure it had enough members of staff employed or to ensure new starters received an induction.

"The practice had made significant improvements and met the legal requirements" - Dr Rosie Benneyworth

This was a breach of the Health and Social Care Act 2008.

However, the CQC's latest report noted governance had "significantly improved" and the surgery now had a "clear and effective" system for managing risks.

It also scored 'good' for dealing with all types of patients including the elderly and vulnerable, and those with poor mental health or dementia.

It has a full-time lead GP, a salaried doctor one day a week and two regular locum GPs. An additional locum is being recruited.

The practice, which serves one of the most deprived areas in the country, is run by Dr Gyan Sahu. His former partner Dr Kedar Nath Prasad retired in 2016 and died on Saturday, May 11, aged 77.

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