Home   Thanet   News   Article

Care home in Broadstairs branded inadequate by inspectors

By Katie Davis

A 'run-down' care home has been put in special measures after a damning inspection revealed shortfalls in the service.

The Care Quality Commission branded Wychdene, in Broadstairs, inadequate in its latest report, saying the home is 'not safe'.

It was given the lowest rating on three areas - safety, effectiveness and leadership - and requires improvement on the other two, caring and responsiveness.

Care home. Stock image
Care home. Stock image

The unannounced inspection found only one out of five breaches of regulations highlighted in last July’s inspection had been corrected.

One resident described the home as "a bit rough around the edges" with another saying "I don’t think my clothes are very clean really, and I don’t feel my room is either".

One cause for concern was the accommodation "was still not designed, adapted and decorated to meet people’s needs and expectations".

The inspector, in the report remarked that four people and two relatives told them they were not satisfied with the standard of accommodation.

One relative said: “The place is obviously run-down isn’t it?
"It looks like no one cares about the place as it’s tatty.

"It's a real shame because the care staff themselves are lovely" - a relative of a care home resident

“It’s a real shame because the care staff themselves are lovely.”

A 'number of significant defects' were also noted in the report, including a skylight leaking in the hallway and the wooden casing rotting away "creating a risk that parts of it would fall onto people as they walked underneath it".

Our sister paper the Thanet Extra contacted Wychdene care home about the report, but they declined to comment.

Despite the issues highlighted workers were praised, with people telling the inspectors they were confident that care staff knew what they were doing.

One said: "The care staff here are very good and give me all of the help I need."

Join the debate...
Comments |

Don't have an account? Please Register first!

The KM Group does not moderate comments. Please click here for our house rules.

People who post abusive comments about other users or those featured in articles will be banned.

Thank you. Your comment has been received and will appear on the site shortly.


Terms of Comments
We do not actively moderate, monitor or edit contributions to the reader comments but we may intervene and take such action as we think necessary, please click here for our house rules. If you have any concerns over the contents on our site, please either register those concerns using the report abuse button, contact us here, email multimediadesk@thekmgroup.co.uk or call 01634 227989.

Follow us

Like Us on Facebook

Most popular

Kent Travel News

Close This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies.Learn More