Estate agents 'should improve service'
Published: 14:40, 23 March 2004
ESTATE agents need to be more competitive on price and give their customers better service.
That's the verdict of an Office of Fair Trading report into the housing market. It also wants tighter controls to weed out rogue agents.
But John Pilcher, a senior partner at Kent-based Wood and Pilcher estate agents, told KM-fm it is up to the public to use recommended agents...
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KentOnline reporter