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Morrison's petrol pump video showing a customer paying for air fuels online anger

By: Chris Hunter chunter@thekmgroup.co.uk

Published: 01:00, 03 December 2015

A video showing a petrol pump that continues to charge the user without dispensing fuel has caused online furore.

Filmed at Morrisons in Princes Avenue, Chatham, the video was posted online yesterday by driver Darryn Loose, and has been shared more than 900 times and viewed more than 52,000 times in the space of 22 hours.

In the video he holds the fuel dispenser up in front of the sale screen without squeezing the pump handle, while the price continues to rise in the background.

Scroll down for video

The pump is seen charging without dispensing petrol

"My worry is that how do I know that I actually got the £20 I put in in the first place," he wrote. "I have been in arguing for a while. They weren't even going to check the other pumps, they didnt see the point! They have no idea. Said it was a one off incident."

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The video prompted outrage across the internet.

"I would send this to trading standards, that's dreadful!" wrote one commentator on the ME Postcode Group, while another suggested the police should be involved.

VIDEO: The petrol pump appears to continue charging

Other comments ranged from "Gonna be watching these petrol pumps now. It's expensive enough as it is", to simply "Wow."

A spokeswoman for Morrisons said today (Thursday): "An investigation showed there was a fault with the pump, and it has now been sorted out. We are making contact with the customer who filmed the video."

It won't do much for the public perception of fuel refiners and marketers, who have been accused of failing to pass on the falling price of crude oil, which has halved since June 2014.

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