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News

Hever Castle and Gardens praised by TripAdvisor and given award

By: Annabel Rusbridge-Thomas

Published: 11:00, 05 June 2015

Updated: 11:37, 05 June 2015

Hever Castle and Gardens has received a TripAdvisor certificate of excellence.

The venue has been praised as both a visitor attraction and for its luxury bed and breakfast accommodation for the second year running.

Now in its fifth year, the award celebrates excellence in hospitality and is given only to establishments that consistently achieve great reviews on TripAdvisor.

Hever Castle has been presented with a certificate of excellence

Certificate winners include accommodations, eateries and attractions located all over the world which have continually delivered a superior customer experience.

To qualify for the award, a businesses must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on the site for at least 12 months.

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Chief executive of Hever Castle, Duncan Leslie, said: "Winning the TripAdvisor Certificate of Excellence for the second year running is a true source of pride for the entire team at Hever Castle and we’d like to thank all of our past visitors and guests who took the time to complete a review on TripAdvisor.

The luxury B&B at Hever Castle

"There is no greater seal of approval than being recognised by one’s customers. With the TripAdvisor Certificate of Excellence based on customer reviews, the accolade is a remarkable vote of confidence to our business and our continued commitment to excellence.”

President of TripAdvisor for business, Marc Charron, added: "TripAdvisor is pleased to honour exceptional hospitality businesses that have received consistent praise and recognition by travellers to the site.

“By putting a spotlight on businesses that are focused on delivering great service to customers, TripAdvisor not only helps drive increasing hospitality standards around the world, it also gives businesses both large and small the ability to shine and stand out from the competition.”

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