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Dad says Jones Homes estate at Thistle Hill, Minster, is like living on "moon land"

By John Nurden

Tom Pexton, 42, and his family moved into Larch End on the Thistle Hill estate, Minster, Sheppey, in October but say developer Jones Homes promised the area around their brand new £225,000 three-bedroom semi-detached home would be tidied up.

Instead, eight months on, Mr Pexton says pavements and roads remain uneven and unsurfaced, boundaries have temporary metal fences and workmen’s portable offices remain on site.

Tom Pexton with his daughter Lilly outside their new home. Picture John Westhrop FM4834383

Tom Pexton with his daughter Lilly outside their new home. Picture: John Westhrop FM4834383

Mr Pexton, himself a builder, said: “I’ve lived in a new-build house before at Sittingbourne but I had no trouble with that.

“Customer service here is completely non-existent. The company just doesn’t seem to be interested.”

Jones Homes was asked for a comment but has not replied.

Tom Pexton stands next to an area of weeds and overgrown plants near his new home. Picture John Westhrop FM4834316

Tom Pexton stands next to an area of weeds and overgrown plants near his new home. Picture: John Westhrop FM4834316

Mr Pexton said: “It is like living on moon land. My two-year-old daughter Lilly has fallen over twice and cut herself on the rough ground.

“Part of the agreement when we bought this house was that all this would be cleaned up. Instead, dirt has filled the drains so when it rains the road and pavements flood.

One of the drains Mr Pexton says is blocked with dirt and needs cleaning out. Picture John Westhrop FM4834349

One of the drains Mr Pexton says is blocked with dirt and needs cleaning out. Picture: John Westhrop FM4834349

“All we have is one man with a broom trying to clean up. It’s like living on a building site with 20-tonne tipper trucks flying past and kicking up dust which we are breathing in.

“It is horrendous. This is not what we signed up for.”

He added that his home was flooded on Christmas Eve when high water pressure blew the taps off.

He said: “I have never been treated so badly. I think we have been hoodwinked.”

Jones Homes also faced complaints about the build quality of homes at its Kingsborough Manor development at Eastchurch last year.

A typical house in Larch End, Minster

A typical house in Larch End, Minster

What has your experience of Jones Homes been like?

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