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'Irresponsible' lip filler advert for rtwskin Royal Tunbridge Wells Skin Clinic banned

An "irresponsible" ad for lip fillers has been banned for encouraging young girls to undergo cosmetic procedures.

Watchdogs launched a probe into the magazine advert for a clinic following a complaint that it encouraged youngsters to try lip fillers by "undermining" their body image.

The ad was deemed irresponsible and banned for presenting the procedure as "normal" and "safe".

The advert for rtwskin was banned. Stock image
The advert for rtwskin was banned. Stock image

The Advertising Standards Authority (ASA) found that it breached rules regarding children, responsible advertising plus harm and offence.

The ad for the Royal Tunbridge Wells Skin Clinic, which provides cosmetic procedures, including dermal fillers, was published in Index Magazine, distributed in the Tonbridge and Tunbridge Wells area.

The ad for the clinic, which trades as rtwskin, showed a photograph of three young women looking at a magazine together.

Text stated: "We understand, it's concerning, but Dermal fillers are very quickly becoming as commonplace as getting your hair done these days and even more so within the younger age group."

It continued: "Is your daughter beginning to take an interest in LIP FILLERS?

"Recently, we have seen an increase in young girls visiting our clinic for procedures such as Dermal Filler.

"In many cases, these girls have been brought in by their own mothers, who would rather help them find somewhere safe and suitable with experienced and accredited practitioners than simply telling them 'no' and letting them go behind their backs, blindly searching for the cheapest practitioner without realising the risks involved with these types of procedures."

Another photograph showed a woman having a filler injected into her lip.

The clinic said their establishment was 'doctor-led' and employed 12 people, four of whom were health professionals.

"We considered that, by presenting lip fillers as normal and safe - if carried out at the right clinic - for young women and teenagers, and something that responsible parents should support, the ad was irresponsible..." - ASA spokesman

The firm said it had dealt with dermal filler revisions on young people who had experienced "poor outcomes" from treatment carried out by untrained and inexperienced therapists.

The clinic said it had been approached by a 20-year-old member of staff who was aware of such concerns in her peer group and who suggested and wrote the ad, which was then signed off by the director.

They said that of those consulted as a result of the ad, around 3% had gone ahead with treatment, with the rest being given information to make an informed decision.

The clinic said the images used in the ad were "representative" of those they wished to engage with and that images of children were not used.

It also supplied a statement by the author of the ad, in which she expressed concern at what she considered to be the "nonchalant" attitude she had seen among those choosing a practitioner and a clinic for their treatment.

She believed her peer group, aged 15 to 25, to be "particularly vulnerable" to the messages put out by reality TV shows and social media, and believed education and discussion of the subject was important.

Index Magazine said that on receipt of a complaint made direct to them, they contacted rtwskin, who told them that in many cases they had talked clients out of having the procedure as a result of discussions with mothers and daughters together.

The rtwskin clinic in Tunbridge Wells. Picture: Google Street View
The rtwskin clinic in Tunbridge Wells. Picture: Google Street View

On receipt of a second complaint, they told rtwskin that they would not run the ad in future. Index Magazine also removed it from their online edition.

An ASA spokesman said: "While the ad made two references to 'the dangers of cosmetic enhancements', both were immediately contextualised with the words 'if they aren't carried out by a suitable practitioner.'

"We considered those elements created the impression that the risks of lip fillers were associated only with procedures carried out by unsuitable practitioners; that it was normal for teenagers to correct perceived 'imperfections' with lip fillers and that, due to their growing popularity, the only choice for parents was between supporting their daughters in seeking treatment from a clinic like rtwskin or leaving them to undertake the procedure themselves somewhere else.

"We noted that, while a prescription was not required for lip fillers and that it was not a legal requirement to be over 18 to be given them, the NHS was cautious in the advice it gave to consumers.

"The NHS advice listed, among other considerations, risks which included rashes, swelling, itching, bruising and infection; the filler moving away from the intended area over time; the filler forming lumps under the skin,in rare cases; and the filler blocking a blood vessel, in rare cases, possibly leading to tissue death, permanent blindness or pulmonary embolism.

"While the ad warned against going to unsuitable practitioners, it made no reference to the risks that would always be attached to lip filler treatment, wherever one went for it.

"We considered that, by presenting lip fillers as normal and safe - if carried out at the right clinic - for young women and teenagers, and something that responsible parents should support, the ad was irresponsible."

He added: "The ad must not appear again in the form complained of.

"We told rtwskin to ensure future ads did not present lip fillers as normal and safe for young women and teenagers and something that responsible parents should support."

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