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Landlord of The Red Lion pub in Badlesmere, near Faversham, says business has never been better, despite closures across Kent

A pub landlord says business has never been better despite the tough conditions the industry is facing.

Lisa Burton says takings at The Red Lion in Badlesmere, near Faversham, have increased six-fold compared to when she took over seven years ago.

Lisa Burton took over The Red Lion in Badlesmere, near Faversham, seven years ago. Picture: Lisa Burton
Lisa Burton took over The Red Lion in Badlesmere, near Faversham, seven years ago. Picture: Lisa Burton

She puts the success down to “hard work, a fun atmosphere” – and being the only pub in Kent to offer a fully gluten-free menu.

The 56-year-old has lived in the county for the past 20 years and told KentOnline she wants to let people know that not all of Kent’s pubs are struggling.

“When we first came here the pub was only taking in just over £1,500 a week,” she said.

“Now our business takes around £10,000 a week.

“It has taken a lot of hard work but I absolutely love my job, even through these tough times”.

The Red Lion, near Faversham. Picture: Google
The Red Lion, near Faversham. Picture: Google

It has been a torrid time for many pubs across the county – with several confirming their closure in the opening months of 2024.

These include The Earl St Vincent in Ramsgate, The Aviator in Queenborough, The George Inn at Newnham, near Faversham, and The Hare and Hounds in Northbourne, Deal.

But Ms Burton says it is not all doom and gloom.

“We have obviously had our quiet times over the years but we have always remained open and I think our customers appreciate that,” she said.

“I put a lot of our success down to our fully gluten-free menu. We are the only pub in Kent like this.

The menu at The Red Lion is entirely gluten-free. Picture: Lisa Burton
The menu at The Red Lion is entirely gluten-free. Picture: Lisa Burton

“I think this has made us stand out along with keeping a good bar presence.”

Ms Burton, who previously lived in Durham, says the cost-of-living crisis has impacted the pub but she has still been able to manage it well.

She also has a business coach who she meets with every week.

The landlord believes this helps to keep her motivated and on track.

She said: “It's not a late-night pub but the regulars really help us out. It's a constant steady trade.

The pub landlord says she has 'the best group of staff'. Picture: Lisa Burton
The pub landlord says she has 'the best group of staff'. Picture: Lisa Burton

“My business coach helps to keep me motivated and it gives me a chance to look at the finer details.

“I am so grateful to have the best group of staff with me and they help make this pub as successful as it is.”

KentOnline’s Secret Drinker paid a visit to The Red Lion in 2020 and described the food as “absolutely superb”.

Ms Burton describes her pub as “old school”, adding: “We are open all day, every day and we have a great relationship with our customers.

“I don't stop – it is a very busy lifestyle. But I absolutely love it.

“I want people to see that not all our pubs are struggling and I urge people to go out and support their local as best they can.”

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