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Cancer patients given parking fines by wardens while having chemotherapy at William Harvey Hospital in Ashford

Cancer patients receiving treatment in the William Harvey Hospital car park were targeted by ticket wardens as they received their chemotherapy.

One outraged patient, Austin Sloan, said he was shocked to see two parking attendants outside the mobile chemotherapy bus "systematically" slapping drivers with fines.

Mr Sloan, 39, a business director, has been receiving treatment for bowel cancer from the bus since the Celia Blakey Centre closed last year.

A ticket warden pictured ticketing chemotherapy patients at the William Harvey
A ticket warden pictured ticketing chemotherapy patients at the William Harvey

He said: "All the patients had disabled tickets and, although parked in the staff car park where the mobile unit is, there was half of the car park empty.

"I did tell the attendant that the occupants were on the bus receiving treatment, and her words were 'all vehicles got to go, I've had cancer too, so don't lay that one on me'."

"I couldn't believe it. I just stood there aghast, with my mouth open."

Mobile chemotherapy unit
Mobile chemotherapy unit

He added: "One elderly gentleman even had to be disconnected from his chemo drip to find another space.

"He had severe respiratory issues and was told to park in other disabled spaces. When he told her there were no spaces, she simply replied 'I don’t care'."

Mr Sloan, a dad of two who has gone through 18 months' chemo, said it was hard for cancer patients to walk the long distance to the mobile unit.

He added: "Your treatment really takes it out of you.

"I couldn't believe it. I just stood there aghast, with my mouth open" - Austin Sloan

"The disabled spaces are at the other end of the car park so you have to traipse back to your car.

"I, along with the chemotherapy unit staff, can't understand why there are not a few spaces in that car park for the patients receiving treatment.

"The car park is mostly empty, and the unit only has a few seats so a few parking spaces is all that is needed.

"Following the closure of the Celia Blakey Unit due to staff shortages, us cancer patients have been travelling to Canterbury for all our treatment, so the bus is very important in reducing travelling for treatment.

"But to receive parking tickets due to purely bad logistics is not on.

"The attitude of the parking attendants also needs to be addressed."

A spokesman for the East Kent Hospitals University NHS Foundation Trust, which runs the William Harvey Hospital, said: "We are extremely sorry to hear about the experience some of our patients had.

William Harvey Hospital in Ashford. Stock picture
William Harvey Hospital in Ashford. Stock picture

"Clearly sign-posted patient and visitor car parking spaces are available across the site and we encourage patients to park in the correct area to prevent being issued a ticket.

"We recognise that tickets should be issued in an appropriate manner and we will be discussing this with our parking wardens to ensure we further support our patients to park in designated areas."

The mobile chemotherapy unit arrived at the William Harvey Hospital in July last year when the Celia Blakey Centre closed due to nurse shortages.

William Harvey hospital. Library image.
William Harvey hospital. Library image.

Patients were faced with either a gruelling 30-mile round trip to the Kent and Canterbury Hospital or the prospect of being treated in a vehicle in the car park.

The mobile unit, named Caron in memory of broadcaster Gloria Hunniford’s late daughter and former Blue Peter presenter Caron Keating, visits every Monday and Friday.

The Celia Blakey Centre closure is due to be reviewed in July, when it is hoped plans will be put in place to reopen it.

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