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Ashford residents call for Eurostar trains to be brought back to stop town centre decline

Fed-up residents say their town has “lost its vibrancy”, investment has plummeted and the high street has declined ever since international rail links were ripped away during the pandemic.

The Eurostar stopped running services from Ashford and Ebbsfleet when Covid-19 forced the UK into lockdown. Three years on, it is still unclear if they will ever return.

No international trains have run from Ashford International since services were suspended during lockdown
No international trains have run from Ashford International since services were suspended during lockdown

It has left residents in Ashford, some of whom moved to the town specifically for the transport link to the Continent, “seething” to see the once bustling station so deserted.

In a bid to take action, about 30 people from across the town, who are now part of the newly formed Bring Back Eurostar Group, attended a meeting on Thursday in a desperate attempt to find a way to bring services back to the town.

It comes after more than 23,000 people signed a petition calling for international service to be reinstated in Kent earlier this year.

Singleton resident Janet Halliburton said: “Walking through the railway station, it’s so sad and empty.

“When I used to work in London, there were always several hundred small children going to Disneyland and the hotels were always full.

Janet Halliburton from Singleton
Janet Halliburton from Singleton

“Businesses have moved to Ashford because of its international links, but now there aren’t any, they must be going out of their mind.

“Ashford is destroyed. I moved here 27 years ago, and I have just watched it slowly decline.

“Nobody wants to drive to Gatwick to get a flight to the Continent when they could just as easily get a train.

“We have this facility and it’s outrageous we can’t use it.”

The environmental benefits of travelling by train were also a huge reason why so many people want it back.

Monica Nash from Egerton and Lynne Newell from Kennington
Monica Nash from Egerton and Lynne Newell from Kennington

Monica Nash, from Egerton, said: “We used to use it for days out over to Europe and for holidays.

“Before lockdown I could have got on at Ashford and I could have gone all the way to Lille.

“Flying is an option but it is not environmentally-friendly and I think a lot of people now will use it who didn’t before for that reason.”

Kennington resident Lynne Newell agreed, saying: “We have the fantastic building there and it is just sitting empty – it’s criminal.

“It will reduce the environmental impact of flying.

Simon and Susan Good from Chilmington Green
Simon and Susan Good from Chilmington Green

“Having it back would drive wealth back, not just to Ashford, but the whole of Kent.”

Thirteen years ago, Simon and Susan Good from Chilmington Green moved to Ashford, and its international connections was one of the main reasons why.

Mr Good, 66, said: “The bonus of having Eurostar stopping here was fabulous and it’s only 15 minutes from the Channel Tunnel.

“I was doing a fair bit of work in France and it was extremely convenient for me.

“I’ve now retired and I plan to spend a lot of time travelling and I would rather travel by train than fly.

The international side of the station is now deserted
The international side of the station is now deserted

“From a selfish point of view, it would make my life more enjoyable, but from Ashford’s point of view, it is something that would make this town much more vibrant.

“People are really fed up. It’s outrageous and I’m seething about it to be honest.

“I would like to see the government take a tighter line to sort this because having the Eurostar back would help the town massively.”

One of the things the focus group needs to prove is that there is a huge demand for the service to be brought back before their campaign can go any further.

But Smarden resident Miranda Kelly believes the demand has always been there.

The international station cost £80million to build in 1996
The international station cost £80million to build in 1996

The 64-year-old said: “To take the Eurostar at the moment I have to go to London and pick up the train and come back through Ashford.

“My husband takes it all the time for business, two or three times a month.

“I think there is definitely a demand. Ashford station was always busy pre-Covid and Brexit.

“I’m sure bringing the Eurostar back would help boost Ashford because it’s not just people in Ashford who use it. I know people from the west country would drive here in order to take the Eurostar.”

Long queues and lengthy delays are a common sight at Port of Dover and the Channel Tunnel when an influx of passengers head to Europe for their holidays.

Alexander Bienfait and Stephanie Boucher from Great Chart
Alexander Bienfait and Stephanie Boucher from Great Chart

The same can be said when passenger numbers rise at the Eurostar terminal in St Pancras International as it takes longer to process passengers.

Stephanie Boucher, from Great Chart, believes part of this could be down to the fact people now have fewer ways of getting to Europe and bringing back services to Kent could help ease queues.

She said: ”I’m half French so I have some property and family in France.

“I go to Paris three or four times a year and it is now really complicated to do.

“You can’t even get to London from Ashford early enough to get the first Eurostar in St Pancras any more.

Eurostar suspended services in Kent in 2020. Picture: Google
Eurostar suspended services in Kent in 2020. Picture: Google

“There used to be more ways to cross the Channel than there are now. Everything is concentrated on London, Dover and Folkestone and that’s why we now have queues.

“We need to think about diversifying.

“It’s not a question of what happens to Ashford in the future and how it can grow, but actually how it might shrink by losing the advantages it once had.”

Alexander Bienfait, who is half Dutch, said: “One of the reasons why we are living in Kent is because of its proximity to continental Europe and because of family.

“One of the key things to come from the meeting is focusing on the regeneration argument.

“There used to be more ways to cross the Channel than there are now. Everything is concentrated on London, Dover and Folkestone ...”

“Transport links build a business future and I hope that a meeting like this can be a catalyst for developing links with similar bodies in France and building a cross-Channel case.

“Ashford has always been a hub and it would be a key driver for business to have those international connections back.”

Speaking after the meeting, a spokesperson from the Bring Back Eurostar Group said the meeting at the Hampton Hotel in Victoria Road marked the beginning of their fight, adding: “The idea of the meeting was to give the residents an opportunity to understand the current situation and have a voice.

“It was great to see a good turnout with such a diverse set of skills, experience and connections.

“Some great ideas and suggestions were discussed as well as the challenges.

An aerial view of Ashford International station in 1995, with construction work underway
An aerial view of Ashford International station in 1995, with construction work underway

“We are really looking forward to welcoming new members to the group and seeing how we can help.

“It is clear that residents have been impacted by the closure of the Eurostar and are concerned about the consequences to Kent's economy and regeneration plans the longer it stays closed.

“There is real motivation amongst residents to get involved in a proactive way to help change the situation.”

They added that anyone who wants to join the group or help out, it can be contacted via bushra-akhtar1@outlook.com.

Since the meeting, Ashford Borough Council (ABC) says it welcomes the proactive approach by residents and supports calls to bring the Eurostar back.

A Eurostar e320 train on the move in Kent
A Eurostar e320 train on the move in Kent

A spokesperson said: “The services at Ashford International Station are not only important for existing businesses and travellers, they are also important for our future commercial investments.

“There was a public outcry when Eurostar made their initial announcement and the local strength of feeling is clearly reflected by this meeting and the petition that has been launched, which we welcome.

“The prospect that Eurostar is not likely to return anytime soon represents a real challenge for those residents and businesses that rely on the service, and those that work locally.

“Ashford is an important economic driver for not only Kent and the east Kent region, but also an important international access point to Europe.

“Significant investment has been made over the last 25 years in infrastructure at Ashford International Station to ensure international services are able to operate to support business and leisure travel to Europe, so it is imperative that the benefits of this investment are realised through services being returned to support the economy of Kent and the UK.

“We will not give up on this and will continue to make the case for their return...”

“We are in regular dialogue with Eurostar and we will continue to work with partners, including Kent County Council, our MP Damian Green, government and High Speed One, to ensure services at Ashford International Station return.

“We will not give up on this and will continue to make the case for their return, as soon as its commercially viable. International rail services provide an alternative to travelling by road or air.

“Not only is it a much more sustainable mode of transport, it also makes sense from an economical point of view too.

“With the valuable support of local residents, we will continue our fight and call on the government to intervene in order to maintain the prosperity of the borough and indeed the wider east Kent region.”

Eurostar services began running between London Waterloo, Paris and Brussels in 1994.

The international car park is now largely empty
The international car park is now largely empty

Two years later, they began stopping in Ashford after an 18-month, £80million construction project, to transform the station into 'Ashford International'.

But now the ticket office shutters are down, the international side of the station deserted and the future remains unclear.

Eurostar's former chief executive previously explained how the pandemic, Brexit and soaring inflation scuppered hopes of restarting Kent services.

Jacques Damas, who left the cross-Channel rail operator last year, previously said he understood the frustration of those wanting international trains to run again, but increased border friction and tough economic headwinds make it impossible for the services to be financially viable.

However it is not just Kent being cut back from the operator’s network.

Brexit, coupled with refurbishments at stations in The Netherlands, could see the number of stations served by Eurostar slashed from 13 to just four.

Already services from London to Disneyland have been cut as the final train to the theme park departed last week.

It was stopped because of extra checks brought in as a result of Brexit.

Services from London to Rotterdam and Amsterdam will also stop for almost a year because of work being carried out on the station in the Dutch capital.

Cllr Steve Campkin (Green), deputy leader of ABC and cabinet member for climate, environment and transport, also attended the meeting and feels the international train station is a “lifeline” for Ashford.

No international trains call at Ebbsfleet International railway station. Picture: Nick Johnson
No international trains call at Ebbsfleet International railway station. Picture: Nick Johnson

“The problem is we need something in Ashford to justify bringing Eurostar back, but we need to bring Eurostar back to regenerate Ashford town centre,” he said.

“We definitely need to move towards trains and away from planes.

“I think the Eurostar is a lifeline for Ashford and it’s something the government should definitely be supporting.

“I’m hoping to work with the community and the working group and we will see what solutions we can come up with.”

He hopes projects like Brompton Bikes moving its HQ from London to Ashford, and the Newtown Works film studio, which is set for the derelict railway facility in Newtown will attract more attention to Ashford.

Brompton Bikes has submitted plans to moved its HQ from London to Ashford. Picture: Hollaway Studios
Brompton Bikes has submitted plans to moved its HQ from London to Ashford. Picture: Hollaway Studios

A spokesperson from Eurostar said: “Services will not stop at Ebbsfleet or Ashford International stations in 2023, and we cannot make any commitment for another two to three years.

“While we continue to operate in an uncertain and fragile environment, we must focus on our most profitable inter-capital routes to enable us to meet our financial commitments, stabilise our operation and our customer experience, before considering any further developments.

“We understand this is disappointing for the local communities, and we will continue to work closely and openly with the local councils on the future of the stations.”

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