A Chinese restaurant has apologised after staff accidentally sent an email to a customer calling him a "cheeky f***er" when he asked for a discount.
Diner Richard Moore says the restaurant has lost hundreds of pounds of business after it sent the abusive message to him by mistake.
The 28-year-old, of Hever Court Road, Gravesend, was left stunned when the email from Twin Dynasty staff popped up in his inbox after he asked about available discounts for a group of 12 people.
The Chinese noodle bar and restaurant in Windmill Street promises “fresh and affordable food in fun and friendly atmosphere”.
They replied, explaining that no offers were available. He then received another from the same account that read “What do you think of this cheeky f***er?”.
Staff say they have apologised for the error, described as a “genuine mistake sent to the wrong recipient” but Mr Moore revealed he was less than impressed by the episode.
He said his party of a dozen friends and relatives were likely to shell out as much as £400 had they booked a table at the restaurant.
But they decided to eat elsewhere with Mr Moore promising not to dine at the Windmill Street Chinese for good as a result of the incident.
Mr Moore said: “Me and my fiancée are getting married in about three weeks and we wanted to have a meal with friends and family beforehand.
“We enquired for a table for 12 so there would have been quite a lot of money, we think as much as £400.
“I asked if there was any offers or group discounts but they replied to say there wasn’t. Our plan was to go anyway but then I received this other email. I was completey shocked. I’ve told friends, who have said they are disgusted by it all. I certainly won’t be eating there.
“I put a review on Facebook to tell people what happened and waited a couple of days for an apology.”
Director Nick Byram apologised for the unprofessional use of bad language, but Mr Moore described the response as "insincere".
Mr Byram said: “As I explained to Mr Moore, the email he received was a genuine mistake sent to the wrong recipient on a completely different matter and topic.”
What's the most embarrassing email/text you accidentally sent to the wrong person? Reveal all below.