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'Don't work at JD Sports in Bluewater' says teenager


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A teenager has spoken out against managers after she left her job at JD Sports in Bluewater.

Greenhithe resident Jasmine Dinnie took to Facebook to describe her experience and "share the way staff are treated" after she says she was told to keep working despite being sick.

Jasmine Dinnie says she wasn't allowed to leave work at JD Sports in Bluewater, even when she threw up to the point where blood vessels burst in her face
Jasmine Dinnie says she wasn't allowed to leave work at JD Sports in Bluewater, even when she threw up to the point where blood vessels burst in her face

With her post attracting more than 900 comments and being shared more than 1,000 times, she and mum Holly are now calling for action.

"I was warned by other people but I ignored it," said Jasmine, 17, after quitting on Saturday, November 13. "I’ve worked here for a month now and I’ve come to realise how poorly the staff are spoken to based on my own experience and seeing it myself with others."

She described how it came to a head when she was sick.

"One of the days I was really ill," she said. "I had thrown up twice in the morning but I managed to get myself in to work to show that I’ve put in the effort. I thought if I continued to feel ill I’d be able to go home. I ended up being sick in one of the toilets and that wasn’t enough to leave.

"I was told that 'today is too busy' for me to leave.

Jasmine Dinnie has criticised management practices after leaving JD Sports in Bluewater
Jasmine Dinnie has criticised management practices after leaving JD Sports in Bluewater

"I had thrown up to the point where I had burst the blood vessels in my face, so by that point I decided to leave as I wasn’t fit to work another five hours."

The Wilmington Academy sixth-former says one morning before work she received a message saying: “WHERE ARE YOU?!”

She was then called. "I replied saying that I start at 1pm so I’m not late," added Jasmine. "No apology."

"DO NOT WORK HERE," she concluded. "I promise you they do not care for you."

Speaking to KentOnline, Jasmine said the post had drawn support from many who said they'd had similar experiences.

Bluewater shopping centre
Bluewater shopping centre

And she described how the situation had descended into a unprofessional argument on her last day regarding claims she was late back from lunch.

She said: "I thought it was like a secondary school argument."

"A lot of people that work there have told me they completely agree with what I'm doing."

Mum Holly, 42, said she was incensed at her daughter's treatment adding: "On the day my daughter said that's enough she had the manager in the shop floor standing there saying 'bye bye, off you go'.

'At first I said 'Jas, you're in the working world now. You have to take these things sometimes.' But this hit another level.'

"This is unacceptable. I've emailed head office and they're meeting with us on Thursday. They've realised I'm not going to go away."

She said she had initially told Jasmine to try to stick with the job, adding: "At first I said 'Jas, you're in the working world now. You have to take these things sometimes.' But this hit another level."

Holly had since asked JD Sports to reiterate its policy for when staff are unwell and says she was told staff should be allowed to go home.

"I said 'why wasn't my child sent home?'" she added. "The person I spoke to said all she could do was apologise. I'm furious."

A statement from JD Sports said: "We are aware of the allegation on social media regarding our Bluewater store. This will be investigated in line with company protocol, and as such we cannot comment further at present."

A Bluewater spokesman said: "We’re aware of the allegations on social media. We take complaints of this nature seriously, regardless of who you are – a guest, a member of our team or on one of our brand partner’s teams – it’s really important to us that you have a positive and inclusive experience.

"We’ve been in contact with the team at JD Sports here at Bluewater, however, we really can’t comment further as this is a matter for the team there."

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