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Counsellors will be available over the Christmas period

Christmas can be a stressful time for people who spend their time caring for a vulnerable relative or friend.

Trained counsellors will be working during the festive holiday to provide support for carers who need to talk to someone.

Carers’ Line Medway is a free service that is provided by Care First, an independent organisation, on behalf of Medway Council.

The telephone counselling service is available 24-hours a day, seven days a week.

Carers can talk to a counsellor on the phone or via webchat from Monday to Friday, 8am to 8pm.

They can also receive up to six free sessions of face-to-face counselling, if needed.

Medway Council’s Portfolio Holder for Adult Services Cllr Tom Mason said: "There are an estimated 21,000 carers doing a vital job for relatives and friends in Medway.

"Medway Council understands that carers may need someone to talk to about the pressure and stress involved in caring for a vulnerable person, especially during the Christmas celebrations.

"I hope they will take advantage of this free service and share any problems or concerns they may have with a trained professional."

The service will be available throughout Christmas, including Christmas Eve, Christmas Day and New Year’s Day.

Carers living in Medway can access this service by phoning 0800 1974517.

Counselling is also available online at www.care-first.co.uk or email counsellingforcarers@medway.gov.uk

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