Home   Medway   News   Article

Lost Amazon drivers driving down small roads in Hoo

Villagers are furious with lorry drivers who keep getting lost while trying to deliver to a new Amazon depot.

The problems started before the distribution centre near Kingsnorth Industrial Estate, Hoo, had even opened, with suppliers trying to deliver industrial air-conditioning units to fit out the development.

When they could not find the place and were knocking on people’s doors for help.

Since the centre opened last month, the headache has continued with confused drivers missing the correct turn-off from the Ratcliffe Highway and heading down narrow Stoke Road.

Emma Lawrence, of Stoke Road, said: “Drivers are knocking on people’s doors saying ‘I’ve got industrial hoovers’ and they’re like ‘do I look like an Amazon warehouse?’”

“There’s a pathetic little sign on the Ratcliffe Highway. They’re supposed to turn right to the industrial estate, but they’re following a postcode which is taking them down Stoke Road.

“I’m telling so many lorries to go back the other way, it’s getting ridiculous.

Marie Bennett says the new Amazon Depot near Kingsnorth Industrial Estate has brought an influx of lorries to Stoke Road
Marie Bennett says the new Amazon Depot near Kingsnorth Industrial Estate has brought an influx of lorries to Stoke Road

“I saw about 20 lorries last week and that was just in daylight hours, but you get them at night too - it’s just constant.”

Further down the road and closer to the Amazon depot, Marie Bennett said her nightmare began when construction work started on the depot, which was given the same postcode as her house.

“First of all we were getting deliveries when they were building the depot,” she said.

“We were getting deliveries of air conditioning pieces when it was being fitted out.

“When they did the piling it was creating cracks in the house, and a crack on our extension. One of the guys came round and repainted the bottom of the house.

"They covered over the cracks with paint, because it was just surface cracks, but the extension has come away from the house around the edge.

Picture of the sorting centre near Hoo taken in July. Picture: Steve Crispe
Picture of the sorting centre near Hoo taken in July. Picture: Steve Crispe

“There was also security dogs barking all night, because (thieves) were going round to nick bits and bobs.

“Now the lorries have turned up. They have to reverse back past the house. It’s narrow and outside my house it’s a sharp bend.

“When is this thing going to stop? It’s been a complete and utter nuisance.”

Amazon says it is working with the council to enhance the signage close to the site and hauliers have been reminded of the correct postcode.


More by this author


Close This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies.Learn More