Iwade Health Centre is to welcome a new GP.

Dr Neil Poplett will join the surgery in October and becomes the first full-time physician appointed by contractors, Malling Health.

It will end months of frustration for residents who have complained of long waiting lists for appointments, problems with the centre’s telephone lines and a high number of locum doctors.

Dr Poplett, 48, said: “I’m aware that the recent history at the practice has been rather turbulent.

“I’m hopeful that my experience and patient-centred approach will provide the stability and leadership that this developing area deserves.

“With time, I’m hopeful this could develop into a flagship practice in the Swale area.”

Chatham-born Dr Poplett grew up in Sittingbourne, attending Westlands and Borden Grammar schools. In 1990 he graduated from King’s College, London.

Since 2009 he has been a partner in general practice in Aylesford, and for the past 15 years at Charing.

Dr Poplett lives in Chilham with three children. Dr Poplett’s partner, Katie, works for Age UK

He is a keen cyclist and enjoys walking the dog and gardening. His other passion is classic cars.

Iwade Parish Council chairman James Hunt said: “Hopefully, it’ll mean things will settle down at the surgery and patients will see improvements.”