Rail passengers in Tonbridge and Tunbridge Wells are being given the opportunity to meet senior managers from Southeastern to discuss the company's service.
Managers will be available at a number of stations over the next few weeks to share information with passengers about upcoming timetable changes and answer questions.
The special "meet the manager" sessions will also give passengers the chance to air their views directly to the train operator’s decision-makers.
Passengers can also learn more about the impact of the £6.5bn government-funded Thameslink Programme to rebuild London Bridge and how the work being carried out there will affect their journeys with Southeastern over the next three years.
Management teams will be available at stations from 16.30 to 18.30 and will be at Tonbridge station on Monday, December 1 and Tunbridge Wells on Wednesday, December 3.
Alison Nolan, customer relations manager at Southeastern, said: “There will be major changes to our timetable from January, 11 as a result of the Thameslink Programme work at London Bridge, so these special meet the manager sessions are an opportunity to talk face-to-face with our passengers about the impact this will have on their journeys.
"This is just the first stage of our plans to communicate service changes to our passengers over the next few months and we’re also sharing information on our website, Twitter feed and through posters at stations around the network.”