Home   Ashford   News   Article

M&S in Ashford to close today, ending 85-year association with town centre

The departure of one of Ashford’s long-standing department stores and national chains today will leave the town reeling.

M&S, traditionally known as Marks & Spencer, opened its first purpose-built store in Ashford High Street in 1934 but - 85 years later - its County Square store which opened in 1978 will shut for the final time today.

Despite still having an M&S Foodhall on the Warren Retail Park and a clothing unit at the Ashford Designer Outlet, the store's closure in the town centre is a bitter pill to swallow for many residents who have been shopping there for generations.

Scroll down to view a picture gallery of Marks & Spencer's time in Ashford

The new Tufton Centre store was built with provision for two trading floors, but only one was ever used. Picture: Steve Salter
The new Tufton Centre store was built with provision for two trading floors, but only one was ever used. Picture: Steve Salter

It’s common knowledge that, across its portfolio, M&S has to make fierce changes up and down the country including the closure of another east Kent store in Deal which shut last month.

Many say the chain hasn’t moved with the times and many of the ranges and styles the chain has to offer are outdated and designed for a narrow age section.

But others are left upset and angry that the chain is not considering those who haven’t got a car and its loyal customer base which has used the town centre store for years and years.

Ashford's M&S shuts this afternoon. Picture: Paul Amos
Ashford's M&S shuts this afternoon. Picture: Paul Amos

Nowadays, business is predominantly a commercial enterprise and while it’s still claimed by these major players in the world of retail that they still put their customers at heart, the traditional customer service values and the recognition of loyalty are no longer there.

It’s yet to be announced as to who will fill the gap of M&S and its prime retail unit in County Square.

As the company is reputed to still have a sizeable lease on the unit, it has the responsibility of sub-letting the unit, something that is said to be happening imminently.

For more reaction, keep an eye on KentOnline this afternoon as M&S shuts for the final time

Read more: All the latest news from Ashford

Join the debate...
Comments |

Don't have an account? Please Register first!

The KM Group does not moderate comments. Please click here for our house rules.

People who post abusive comments about other users or those featured in articles will be banned.

Thank you. Your comment has been received and will appear on the site shortly.


Terms of Comments
We do not actively moderate, monitor or edit contributions to the reader comments but we may intervene and take such action as we think necessary, please click here for our house rules. If you have any concerns over the contents on our site, please either register those concerns using the report abuse button, contact us here, email multimediadesk@thekmgroup.co.uk or call 01634 227989.

Follow us

Like Us on Facebook

Most popular

Kent Travel News

Close This site uses cookies. By continuing to browse the site you are agreeing to our use of cookies.Learn More